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Bain study finds companies miss AI savings targets because humans keep getting in the way

A Bain survey of 951 companies found that nearly 40% achieved less than 10% in AI cost savings, despite most targeting 11% to 20%. The shortfall stems from the fact that only 7% of companies run fully autonomous AI agents, while their business cases assume complete automation without human intervention.

read1 min publishedJun 4, 2026

According to a Bain survey of 951 companies, almost 40 percent achieved less than 10 percent in AI cost savings, even though most had targeted 11 to 20 percent. One alleged reason is that only 7 percent actually run fully autonomous AI agents, even though their business cases assume exactly that.

The article Bain study finds companies miss AI savings targets because humans keep getting in the way appeared first on The Decoder.

source & further reading
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