{"slug": "ask-hn-as-a-customer-how-do-you-feel-about-ai-first-customer-support", "title": "Ask HN: As a customer, how do you feel about AI-First Customer Support?", "summary": "A Hacker News user asks customers about their experiences with AI-first customer support, seeking to gauge sentiment on the trend.", "body_md": "Hacker News\nnew\n|\npast\n|\ncomments\n|\nask\n|\nshow\n|\njobs\n|\nsubmit\nlogin\nAsk HN: As a customer, how do you feel about AI-First Customer Support?\n1 point\nby\ngerardojbaez\n9 minutes ago\n|\nhide\n|\npast\n|\nfavorite\n|\ndiscuss\nI've seen mixed sentiments out there. What has been your experience from the customer-side?\nhelp\nGuidelines\n|\nFAQ\n|\nLists\n|\nAPI\n|\nSecurity\n|\nLegal\n|\nApply to YC\n|\nContact\nSearch:", "url": "https://wpnews.pro/news/ask-hn-as-a-customer-how-do-you-feel-about-ai-first-customer-support", "canonical_source": "https://news.ycombinator.com/item?id=48887895", "published_at": "2026-07-13 04:25:13+00:00", "updated_at": "2026-07-13 04:35:14.131027+00:00", "lang": "en", "topics": ["ai-tools"], "entities": ["Hacker News"], "alternates": {"html": "https://wpnews.pro/news/ask-hn-as-a-customer-how-do-you-feel-about-ai-first-customer-support", "markdown": "https://wpnews.pro/news/ask-hn-as-a-customer-how-do-you-feel-about-ai-first-customer-support.md", "text": "https://wpnews.pro/news/ask-hn-as-a-customer-how-do-you-feel-about-ai-first-customer-support.txt", "jsonld": "https://wpnews.pro/news/ask-hn-as-a-customer-how-do-you-feel-about-ai-first-customer-support.jsonld"}}