{"slug": "anthropic-uses-persona-for-identity-verification", "title": "Anthropic uses Persona for identity verification", "summary": "Anthropic has partnered with Persona to roll out identity verification for certain platform capabilities, requiring users to submit a government-issued photo ID and a live selfie to prevent abuse and comply with legal obligations. The company emphasizes that verification data is encrypted, not used for model training, and stored by Persona under strict contractual limits.", "body_md": "Being responsible with powerful technology starts with knowing who is using it. Identity verification helps us prevent abuse, enforce our usage policies, and comply with legal obligations.\n\nWe are rolling out identity verification for a few use cases, and you might see a verification prompt when accessing certain capabilities, as part of our routine platform integrity checks, or other safety and compliance measures.\n\nWe only use your verification data to confirm who you are and not for any other purposes.\n\n## How are we verifying?\n\nWe selected Persona Identities as our verification partner based on the strength of their technology, privacy controls, and security safeguards. Follow the steps below to complete your identity verification process.\n\n## What you'll need\n\nBefore you start, have these ready:\n\n**A valid government-issued photo ID**: the physical document, in hand** A phone or a computer with a camera**: you may be asked to take a live selfie with your phone, or your webcam** A few minutes**: verification typically takes under five minutes\n\n## Accepted ID types\n\nWe accept original, physical **government-issued** photo IDs from most countries. Common examples include:\n\nPassport\n\nDriver's license or state/provincial ID card\n\nNational identity card\n\nYour ID must be issued by a government, clearly legible, undamaged, and include a photo of you.\n\n**We do not accept:**\n\nPhotocopies, screenshots, scans, or photos of a photo\n\nDigital or mobile IDs (such as mobile driver's licenses)\n\nNon-government IDs: student IDs, employee badges, library cards, bank cards\n\nTemporary paper IDs\n\n## How your data is protected\n\nWe know that handing over an ID is a meaningful ask, and we've designed this process to protect your information at every step.\n\nAnthropic is the data controller for your verification data. That means we set the rules for how it's used and how long it's kept. Persona processes it on our behalf, under our instructions.\n\nYour ID and selfie are collected and held by Persona, not on Anthropic's systems. Anthropic can access verification records through Persona's platform when needed—for example, to review an appeal—but we don't copy or store those images ourselves.\n\nPersona is contractually limited in how they can use your data: only to provide and support verification and to improve their ability to prevent fraud. They're bound to protect it with industry-standard security controls and delete it in line with the retention limits we've set and applicable law.\n\nAll data passing through and to Persona is encrypted in transit and at rest.\n\nFor full details on how we handle personal data, see our ** Privacy Policy**.\n\n## What we're *not* doing\n\n**We are not using your identity data to train our models.** Verification data is used solely to confirm who you are and to meet our legal and safety obligations.**We are not collecting more than we need.** We ask for the minimum information required to verify your identity.**We are not sharing your identity data with anyone else.** Verification data stays between you, Persona, and Anthropic, except where we're legally required to respond to valid legal processes. Your verification data is never shared with third parties for marketing, advertising, or any purpose unrelated to verification and compliance.\n\n## What if my verification fails?\n\nVerification can fail for a number of reasons: a blurry photo, an unreadable document, an expired ID, or a technical issue.\n\nIf your verification is unsuccessful:\n\n**Try again.** You'll have multiple attempts within the verification flow—most failures are resolved by retaking the photo in better lighting or using a different government-issued photo ID.**Check your document.** Make sure your ID is undamaged and clearly legible.**Contact us.** If you've used your attempts and still can't verify, reach out to us via thisand we'll take a look.[form](https://web.archive.org/web/20260415064244/http://claude.com/form/identity-verification-help)\n\n## Why did my account get banned after verification?\n\nAs part of our safety process, we may ban an account for a variety of reasons:\n\nRepeated violations of our Usage Policy\n\nAccount creation from an unsupported location\n\nTerms of Service violations\n\nUnder-18 usage\n\nIf you feel your account has been wrongly banned, please ** fill out the appeal form** with your account information so our Safeguards team can further investigate why your account was disabled.\n\n## Questions?\n\nIf you have questions about identity verification, your data, or the verification process, reach out to us via this ** form**.", "url": "https://wpnews.pro/news/anthropic-uses-persona-for-identity-verification", "canonical_source": "https://web.archive.org/web/20260415064244/https://support.claude.com/en/articles/14328960-identity-verification-on-claude", "published_at": "2026-06-21 17:09:46+00:00", "updated_at": "2026-06-21 17:34:22.057796+00:00", "lang": "en", "topics": ["ai-safety", "ai-policy"], "entities": ["Anthropic", "Persona"], "alternates": {"html": "https://wpnews.pro/news/anthropic-uses-persona-for-identity-verification", "markdown": "https://wpnews.pro/news/anthropic-uses-persona-for-identity-verification.md", "text": "https://wpnews.pro/news/anthropic-uses-persona-for-identity-verification.txt", "jsonld": "https://wpnews.pro/news/anthropic-uses-persona-for-identity-verification.jsonld"}}