Anthropic (ANTH.PVT) on Tuesday debuted versions of its Claude Cowork agentic AI platform for both smartphones and the web and provided a deeper look at how its customers are using the agentic software.
The idea is to expand access to the company's AI agent, ensuring it can be used both on a laptop or desktop, as well as on the go.
Previously, using Cowork meant keeping your laptop or desktop running until it finished its task. But Anthropic says Cowork will now continue to run even if none of your devices are online.
The service, which allows users to delegate tasks to an AI agent, is a part of the company's effort to expand its user base ahead of a planned initial public offering later this year.
In addition to expanding access to Cowork, Anthropic offered a snapshot of how its customers are using the service.
According to the company, based on a sample of 1.2 million anonymized and aggregated Cowork sessions, some 33.4% of customers used Cowork for what the company calls "business process and operations."
That includes "things like pulling scattered updates into a single report, building onboarding checklists, and reconciling spreadsheets."
Another 16.4% used Cowork to produce slide decks, draft documents, and put together various proposals. The company frames these tasks as "the work around the work," or things users need to accomplish as part of their jobs, but aren't their primary responsibility.
The announcement is a departure for Anthropic, whose CEO and co-founder, Dario Amodei, has frequently pointed to the potential for AI to cause major job losses. It's also a part of a larger trend among Silicon Valley and AI companies looking to soften the rhetoric around the topic.
In an interview with The Wall Street Journal, Microsoft (MSFT) CEO Satya Nadella warned against saying that AI will take over all white-collar jobs.
OpenAI (OPAI.PVT) CEO Sam Altman has also changed his tune on the topic, saying he was delighted to be wrong about AI replacing large swaths of white-collar jobs during a conversation with Commonwealth Bank CEO Matt Comyn at the bank's Accelerate AI event in May.
Email Daniel Howley at dhowley@yahoofinance.com. Follow him on X at @DanielHowley.
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