Anthropic is bringing its Claude Cowork AI agent to web and mobile platforms, a move aimed at helping enterprise users monitor and manage long-running AI-driven tasks from anywhere as organizations increasingly adopt agents for operational and knowledge work.
The rollout, according to the company, is based on an analysis of 1.2 million anonymized and aggregated Claude Cowork sessions conducted between May 11 and May 31 that showed that business process and operations accounted for the largest share of the AI agent’s usage at 33.4%, followed by content creation and copywriting at 16.4%, the company wrote in a blog post.
Software development represented only 8.7% of sessions, ahead of DevOps and infrastructure at 7%, along with research and intelligence at 6.4%, and data analysis and business intelligence (5.8%).
Cowork’s expansion, which is currently in beta, will allow users to start and manage Claude Cowork sessions directly from the Claude interface on the web and mobile, while enabling the AI agent to continue executing long-running tasks in the cloud, the company wrote in a separate blog post.
That cloud functionality would allow users to check progress, respond to approval requests, and resume conversations across devices without returning to their desktop, it added.
For CIOs and their enterprises, Cowork’s expansion is likely to unlock productivity gains, according to Pareekh Jain, principal at Pareekh Consulting. “Teams can monitor long-running tasks, respond to exceptions, and keep business processes moving even when away from their desks, reducing operational delays, while also improving AI adoption,” Jain said.
Beyond productivity gains, the expansion could reshape how CIOs staff and manage operational support functions, according to Bhupendra Chopra, chief revenue officer at IT consulting firm Kanerika.
“As AI agents take on routine knowledge work such as preparing reports, processing documents, and reconciling data, employees would increasingly shift from executing those tasks to supervising AI-generated outputs, reviewing exceptions, and applying business judgment. That would allow CIOs to redeploy knowledge workers toward higher-value activities while reducing the manual effort required across operational support teams,” Chopra said.
For developers, Cowork’s expansion will help shorten development cycles as it makes AI-assisted software engineering more continuous instead of being tied to a desktop IDE, Jain said. However, analysts cautioned that the rise and enterprise adoption of Claude Cowork-like tools, which represent a growing class of AI agents that operate in the background, executing long-running tasks with periodic human oversight, would also require CIOs to strengthen governance, security, and oversight.
“Always-on or persistent agents expand the attack surface because they continuously access enterprise systems and data. CIOs will need stronger identity controls, least-privilege permissions, audit trails, approval workflows, policy enforcement, and continuous monitoring to ensure these agents remain secure, compliant, and accountable,” Jain said.
Citing research from Gravitee that surveyed 445 IT and security leaders across multiple industries, Chopra pointed out that 88% of the surveyed leaders said that deploying AI agents reported confirmed or suspected security incidents over the past year, while only about 14% said their agents were deployed with full security and IT approval.
“The deployment velocity is dramatically outpacing governance. A background agent reading email, files, and calendars while the user is offline requires very precise scoping of what it can access and what it can act on,” Chopra said.
“Anthropic has kept human approval in the loop for consequential actions — that’s sensible product design. But enterprises need to build the same discipline on their side before they extend broad access to any agent,” Chopra added.
The web and mobile experience are currently available only for Max subscribers, Anthropic said, adding that support for Pro, Team, and Enterprise plans will follow in the coming weeks.