Blog August 19, 2026·Product
Shahed Nasser
Shahed Nasser
Use the new Cloud Assistant to learn about features in Medusa and Medusa Cloud, receive step-by-step guidance for your projects, and debug failing builds and deployments. Cloud Assistant is now available in the Medusa Cloud dashboard. It's available across the dashboard to:
- Help you find answers relevant to your organization, settings, and projects.
- Diagnose why your builds and deployments are failing.
- Support you in general questions related to Medusa Core
- Remember important information about your projects to assist you better in the future.
How to use it #
You can open the Cloud Assistant by clicking the "Agent" button at the top right of the dashboard's navigation bar. When you open it, a new chat will show at the right of the dashboard. You can use it while you navigate the dashboard, allowing you to follow its instructions without losing the chat.
You can ask it questions like:
- "How do I add a custom domain to this environment?"
- "How can I monitor my project?"
- "Why is my build failing?"
- "Does Medusa support gift cards?"
- "Which starter should I use for my B2B project?"
And it will provide you with the necessary information.
Smarter with Every Use #
When the Cloud Assistant encounters information that is relevant for next time, such as a build issue it helped you resolve or your storefront's framework details, it will save it to its memory.
Then, when you use the Cloud Assistant in the future, it will remember the information it saved to provide smarter answers that are relevant to you. It can also update those memories based on new information. For example, if you changed the storefront's framework, it can update its memory with the new one.
Go Back to Previous Conversations #
At any point, you can go back to a previous conversation you were having with the Cloud Assistant and continue from there. For example, you can go back to a previous fix it gave you to copy the instructions for your local agent.
The chat history is also useful to navigate multiple chats in the dashboard at once. Get help setting up custom domains in one tab, and debug build issues in another. Both chats remain in the history for you to get back to and continue the conversation.
Try it #
Cloud Assistant is available now in the Medusa Cloud dashboard, on every plan. Sign up for Medusa Cloud and start chatting.