As companies struggle to integrate AI, they’re increasingly ready to bring in outside help — and service providers are launching new purpose-built groups to make sure they get it.
On Tuesday, Amazon Web Services launched a new internal organization for AI-focused forward-deployed engineers. Engineers on the new team will embed within companies to deploy purpose-built agents, focusing on fast engagements and customer self-sufficiency.
In a post announcing the new org, AWS VP of Frontier AI Francessca Vasquez emphasized that the org would do more than build and maintain requested systems. “Customers leave AWS FDE deployments with both new solutions and new engineering capabilities,” the announcement reads. “Along with agentic systems running in their own AWS environment, they gain lasting AI skills, workflows, and patterns they can use to innovate independently.”
Amazon says $1 billion will be committed to the new org, although the figure represents internal Amazon resources rather than a joint venture or conventional investment.
Pioneered by Palantir, the forward-deployed engineer (FDE) model has become increasingly popular as a way to manage AI deployments. In a typical FDE system, an engineer from the contracting company (in this case, AWS) works for the client temporarily while the system is being established, allowing them to respond directly as internal opportunities or challenges emerge.
In the FDE model, much of the relevant technology can be reused between deployments, while still being tailored to the specifics of each company’s needs and workflows. It also gives the client company an influx of expertise and puts primary responsibility for the deployment in the hands of the contractor. The biggest downside is the labor involved, since it means maintaining a full corps of FDE engineers to install and maintain the company’s technology.
Both OpenAI and Anthropic have launched their own FDE joint ventures in recent months, valued at $4 billion and $1.5 billion, respectively. In those two cases, the AI labs were paired with private equity firms, which provided both the capital to launch and connections with client corporations in their portfolios.