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AI compliance issues hit 2 in 5 large companies, and legacy workflows are a big factor

Forty percent of large companies experienced an AI-related compliance or governance issue in the past 12 months, according to a survey of 1,000 senior IT, operations, and transformation leaders conducted by Sapio Research. Those leaders attributed 84 percent of the incidents to process-related problems, which the researchers trace to workflows designed around human approvals, handoffs, and manual exceptions. The findings indicate that dropping AI into legacy, people-centric processes is a major driver of compliance exposure.

by read1 min views1 publishedSep 21, 2026

Forty percent of large companies had an AI-related compliance or governance issue in the past 12 months, according to 1,000 senior IT, operations, and transformation leaders surveyed by Sapio Research. Those leaders said process-related problems contributed to 84 percent of the incidents. The researchers trace the exposure to workflows designed around people. Approvals, handoffs, and manual exceptions exist because a person was expected to handle each step. When a company drops AI into that design, … More

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