- The La Mesa
- Police Chief Ray Sweeney said the technology reflects the department's commitment to embracing innovative solutions that improve service without compromising public safety.
- “Our mission is to ensure that every member of our community can quickly access the help they need," Sweeney said. “Every 911 call will continue to be answered by a trained dispatcher. By using this technology for routine, non-emergency calls, we're able to eliminate unnecessary wait times, improve customer service and allow our dispatchers to focus their full attention on emergencies and calls that require immediate human intervention."
source & further reading
independent.co.uk — original article
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