# AI assistant named for long-dead pharmacy founder mutters incomprehensibly and "demands that you talk to him" > Source: > Published: 2026-07-31 01:28:38+00:00 A Vermont pharmacy chain's [new AI assistant](https://www.mymalonetelegram.com/news/publicservicenews/new-kinney-drugs-virtual-assistant-can-help-answer-vaccine-questions/article_026025e4-e496-5a69-9619-91e4296e1be0.html) led not to the efficiency improvements promised but to "[delays, incorrect information and privacy concerns.](https://vtdigger.org/2026/07/29/a-pharmacy-chain-in-vermont-implemented-ai-for-efficiency-its-led-to-delays-incorrect-information-and-privacy-concerns/)" The AI, named "Burt" after the chain's [long-dead founder](https://en.wikipedia.org/wiki/Kinney_Drugs), is said to call excessively, get dosages wrong and suggest inappropriate refills, among other alarming problems. — [Read the rest ](https://boingboing.net/2026/07/30/ai-assistant-named-for-long-dead-pharmacy-founder-mutters-incomprehensibly-and-demands-that-you-talk-to-him.html) The post [AI assistant named for long-dead pharmacy founder mutters incomprehensibly and "demands that you talk to him"](https://boingboing.net/2026/07/30/ai-assistant-named-for-long-dead-pharmacy-founder-mutters-incomprehensibly-and-demands-that-you-talk-to-him.html) appeared first on [Boing Boing](https://boingboing.net).