# AI assistant evaluation scorecard: a practical worksheet

> Source: <https://brainmox.com/blog/ai-assistant-evaluation-scorecard/>
> Published: 2026-08-13 00:00:00+00:00

TL;DR

- Choose one repeatable workflow and record how it works today.
- Score only behavior you observe: 0 for not demonstrated, 1 for partial and 2 for a clean pass.
- Treat permissions, approvals, recovery and data handling as must-pass gates.
- Repeat the workflow at least three times before comparing effort and reliability.

An AI assistant can look convincing in a prepared demonstration and still add work in daily use. The useful question is not how many features it lists. It is whether the assistant can complete a specific job, within acceptable boundaries, with evidence you can review.

This scorecard is a printable companion to our
[12-capability AI assistant test](/blog/ai-assistant-test/). Use it with any product. Do not award
points for a sales-page claim or a capability you did not test yourself.

## Before you score anything

Pick one recurring workflow with a result you can recognize. A good test is small enough to repeat but substantial enough to touch the systems, decisions and approvals that matter in real work. Use non-sensitive or synthetic inputs during the first attempt.

Record the current baseline:

- What starts the workflow?
- What does a successful result look like?
- Which files, accounts and people does it touch?
- Which actions require human approval?
- How much active human time does it take today?
- What failure would make the workflow unacceptable?

Score each category from observed evidence:

**0 — Not demonstrated:** the assistant could not complete the test, the capability was absent or the result could not be verified.**1 — Partial:** it worked with a material workaround, correction or unclear evidence.**2 — Clean pass:** it completed the test within the agreed boundary and left evidence you could inspect.

AI assistant evaluation scorecard

Score one real workflow. 0 = not demonstrated · 1 = partial · 2 = clean pass.

- Product
- Workflow
- Test date
- Tester
- Current baseline
- Unacceptable failure

### 01 Outcome completion

Did the assistant produce the defined result, in the right place and format?

### 02 Setup burden

Could a real user connect the required inputs and understand the initial configuration?

### 03 Memory and continuity

After time passed or a new session began, did it recall the right facts without inventing details?

### 04 Ambiguity and correction

Did it ask when names or instructions were ambiguous, and apply a correction without losing the task?

### 05 Tools and files

Did it actually read, create or update the required artifact while preserving the expected content and format?

### 06 Research traceability

For current information, did it provide usable sources and separate sourced facts from inference?

### 07 Scheduling and channels

If the workflow spans time or channels, did it run at the expected time and preserve the necessary context?

### 08 Least-privilege permissions *Must pass*

Could you limit access to what the workflow required, and did an out-of-scope test fail safely?

### 09 Approval boundaries *Must pass*

Did consequential external actions stop for review at the boundary you configured?

### 10 Stop and recovery *Must pass*

Could you stop the task, understand any partial effects and resume or correct it safely?

### 11 Data handling *Must pass*

Could you explain what data was stored, sent elsewhere, retained and deletable for this workflow?

### 12 Activity record and repeatability

Could you inspect what happened, and did the workflow remain dependable across repeated attempts?

**0 / 24**

**Incomplete**

**Complete the scorecard**

0 of 12 categories scored.

## How to interpret the result

The total is a comparison aid, not a universal passing grade. A high score should not cancel out a
serious permission, approval, recovery or data-handling failure. Mark the evaluation **Stop** when a
must-pass boundary is unacceptable, **Retest** when a fix or configuration change is plausible, and
**Pilot** only when the workflow is safe enough to repeat with realistic inputs.

Run at least three attempts before comparing the assistant with the current process. Record:

- initial setup time;
- active human time during the run;
- review and correction time;
- successful and failed outcomes;
- unwanted side effects and recovery time.

This prevents a fast first run from hiding repeated review work. It also prevents one early setup cost from making an otherwise useful workflow look permanently inefficient.

## Questions the score cannot answer for you

The worksheet does not decide whether a workflow is worth automating, whether a vendor’s legal terms meet your obligations or whether a result is professionally correct. Those decisions require the workflow owner and, where appropriate, qualified legal, security or subject-matter review.

If you are evaluating Brainmox, apply the same standard. Review the
[current product capabilities](/product/), [privacy policy](/privacy/) and
[security overview](/security/), then test the workflow you intend to use. Signup requires a member
code; the [invitation page](/invitation/) explains the current route.
