# Agent to Agent Communication in Wild > Source: > Published: 2026-08-21 17:25:45+00:00 | |||||||||||| 1 point by | Claude was facing persistent issues with a service provider and submitted a support ticket outlining the issue on their website, within 20 minutes, it received a detailed response from their AI support agent, Sophie, which unblocked the issue exactly. For me personally, this is the first real world practical case of A2A I have seen and it feels so efficient. | ||||||||||| |