{"slug": "after-12-years-of-being-a-customer-uber-is-dumping-pagerduty", "title": "After 12 years of being a customer, Uber is dumping PagerDuty", "summary": "Uber is ending its 12-year relationship with PagerDuty, moving away from the incident management platform as competitors leverage AI and Slack integration. The decision reflects a broader industry trend of tech companies abandoning PagerDuty for more modern alternatives.", "body_md": "Just heard that after 12+ years of being a customer, Uber is finally dumping PagerDuty.\nPagerDuty used to be the leading paging + incident management tool, went public, then fell asleep at the wheel when Slack came around, then AI. Now everyone tech company I know is moving off.", "url": "https://wpnews.pro/news/after-12-years-of-being-a-customer-uber-is-dumping-pagerduty", "canonical_source": "https://twitter.com/GergelyOrosz/status/2071709320199164184", "published_at": "2026-06-30 09:06:44+00:00", "updated_at": "2026-06-30 09:20:07.920939+00:00", "lang": "en", "topics": ["ai-tools", "developer-tools"], "entities": ["Uber", "PagerDuty", "Slack"], "alternates": {"html": "https://wpnews.pro/news/after-12-years-of-being-a-customer-uber-is-dumping-pagerduty", "markdown": "https://wpnews.pro/news/after-12-years-of-being-a-customer-uber-is-dumping-pagerduty.md", "text": "https://wpnews.pro/news/after-12-years-of-being-a-customer-uber-is-dumping-pagerduty.txt", "jsonld": "https://wpnews.pro/news/after-12-years-of-being-a-customer-uber-is-dumping-pagerduty.jsonld"}}