Add Modem to ChatGPT using our new official plugin

Modem launched an official ChatGPT plugin that lets teams query their customer feedback directly inside ChatGPT chats after signing in and authorizing the connection. Setup requires three steps — opening the plugin listing or searching Plugins for Modem, installing and connecting a Modem account, then typing @ and selecting Modem in a chat — and the company says answers worth repeating can be saved as a skill and scheduled. The plugin follows an explore, act, automate loop, illustrated by a workflow where a customer reports a problem, someone files it for engineering, and the customer is notified when the fix ships.

All posts https://modem.ai/blog Add Modem to ChatGPT using our new official plugin You can now add Modem from ChatGPT’s plugin directory https://chatgpt.com/plugins/plugin asdk app 6aa301615af48191a59c3febcdef6ec2 . In our recent Sentry case study https://modem.ai/use-cases/sentry , Nick Meisenheimer described what it feels like to have customer feedback within reach. The fact that you're one prompt away from an exploration of user pain always feels like magic. We want this magic for everyone who uses Modem, bringing the knowledge of your customers to where knowledge work happens. The ChatGPT plugin puts your customer context in the chats your team already has open, with nothing to set up beyond signing in. Below is how to set it up, then one example workflow to try. Three-step setup 1. Open Modem in ChatGPT. Go to the plugin listing https://chatgpt.com/plugins/plugin asdk app 6aa301615af48191a59c3febcdef6ec2 , or choose Plugins and search for Modem. 2. Install and connect. Select the install button + , sign in to Modem, and authorize the connection. 3. Start a chat. Type @ and choose Modem, then ask your question. Explore, Act, and Automate from ChatGPT Every workflow follows the same loop. Explore the feedback you already have, act on what you find, then automate both so it keeps happening without you asking. The example below is a loop most teams run by hand today. A customer reports a problem, someone files it for engineering, and when the fix ships, someone has to remember to tell the customer. You can run each prompt in ChatGPT. Once it’s installed, start with the question already on your mind. When an answer is worth getting every week, save it as a skill and schedule it.