'A new kind of cyber incident': OpenAI apologizes for Australia Medicare hack OpenAI apologized for a hack involving Australia's Medicare system, which the company called "a new kind of cyber incident," and said its chief strategy officer will appear before Parliament next week to answer questions about the incidents. OpenAI added that it would work to rebuild trust with Australians. 'A new kind of cyber incident': OpenAI apologizes for Australia Medicare hack The company said that it would work to rebuild trust with Australians, and that its chief strategy officer will appear before Parliament next week to field questions about the incidents.