A full-duplex AI phone agent that listens while speaking

Famulor launched a full-duplex AI phone agent that listens while speaking, handling inbound calls, outbound campaigns, and follow-ups across WhatsApp, email, SMS, and a website widget from a single contact record. The agent supports 45 languages and 23 countries, offers a catalog of over 10,000 voices, and connects to nine CRMs including Salesforce, HubSpot, Pipedrive, and HighLevel. Famulor said the platform requires no code, uses a visual flow editor with 9 node types, and redacts personal data before transcripts are written to storage.

Quote request pulled in from Salesforce. The CRM sync engine pulls new contacts into the audience your campaign dials. Nine CRMs connect the same way, including HubSpot, Pipedrive and HighLevel. crm = salesforce · source = quote form · zip = 10115 Always onVoice AI for every inbound & outbound call✓45 languages · 23 countries Deploy AI voice agents that answer every inbound call, run outbound campaigns, and follow up over WhatsApp, email and SMS. Built in a visual flow editor, no code required. No credit card · GDPR-ready · EU hosting · Famulor One agent answers inbound calls, runs outbound campaigns, and keeps the same conversation on WhatsApp, email and your website widget. Same script, same knowledge base. One agent answers inbound calls, runs outbound calling campaigns and follows up on WhatsApp. Every step lands on the same contact record. Sofia Ramirez Insurance quote request · illustrative journey The campaign dials in parallel and keeps to the hours you set. Do-not-call suppression is checked before the first ring. campaign = quote requests · voice = Marcus · dnc = clear Answering-machine detection confirmed a real person. A data collection node in the flow captured her ZIP code and coverage type. Recording started only after she agreed to it. reached = true · consent = granted · fields = 2 WhatsApp runs on Meta's Cloud API, so the same agent keeps the thread going in writing: coverage summary, her questions answered, callback set for 6pm. An SMS reminder goes out before the slot. channel = whatsapp · callback = 6:00 pm · sms reminder = queued The agent booked straight into the native scheduling engine. Cal.com, Calendly and eTermin work the same way, and a Google Meet link is generated with the invite. callback = on time · booked = thu 10:00 · calendar = native Post-call analysis extracts the outcome, the sentiment and the custom fields you defined. An automation writes them onto the CRM record and posts the recap to Slack. sentiment = positive · fields = 6 · automation = crm + slack One contact record. One agent. Voice, WhatsApp and the calendar in a single thread. Countries with numbers 0 Famulor provisions numbers in 23 countries. The agent answers inbound calls, and outbound campaigns dial in parallel inside your calling windows. Messaging platforms WhatsApp, Telegram, Slack, Microsoft Teams, Messenger, Discord, Google Chat and X, with AI email replies in-thread and SMS for outbound follow-ups. Live transcript with personal data redacted on write, then analysis for sentiment, goal success and the fields you told it to collect. Transcripts stream in live, with personal data redacted before anything is written to storage. Listen in, whisper a hint to the agent, or take the call over yourself. Calls live now PII redaction Recording Inbound · reception line “Can we move Thursday to next week?” Transcribing Outbound campaign · appointment reminders Agent confirming the address on file Payment details spoken aloud Card taken through Stripe · the number is never stored Supervisor listening in Whisper a hint, barge in, or take the call over Recording started Only after the caller agreed on the line 45 languages transcribed 12 dashboard chart types 720 days default retention No engineering team required. One agent answers inbound calls, dials outbound campaigns and follows up over WhatsApp and email. Step 01 Write the goal in plain language and pick a voice from a catalog of over 10,000, in any of 45 languages. Shape the call in the visual flow builder: 9 node types, including data collection, DTMF menus and warm transfer. No code. Step 02 Upload PDFs, DOCX and 10 more text formats, or point the crawler at your website for up to 500 pages with automatic re-sync. Connect Cal.com, Calendly, eTermin or the built-in scheduler so the agent books straight into a real calendar. Step 03 Provision a number in one of 23 countries, or import your own SIP trunk from Twilio, Telnyx or Vonage. The same AI voice agent answers inbound calls and runs outbound calling campaigns. Step 04 Run scripted test conversations against the agent and let an LLM judge the answers. Once live, listen in, whisper, barge in or take the call over yourself. Every assistant is scanned for impersonation and fraud patterns on save. Consent and do-not-call suppression are always enforced, call recording only starts once the caller agrees, and transcripts are redacted for personal data as they are written. Live Demo Curious how our AI agents work? Get a hands-on experience by trying a free demo call. Fill in your details, and our AI representative will call you instantly. Agent is trained to discuss Famulor services and book appointments. Famulor representative Test session Script caller personas and success criteria. An LLM plays the customer; another judges the transcript. So you catch regressions before campaigns dial. Password reset scenario LLM caller · text-only · no STT/TTS Milian Workspace AI that writes flows, prompts and guardrails. The Milian Subagent handles research and diagnosis. You review and publish. Milian · Famulor workspace Hi — I'm Milian What would you like to build? Bookings land in the calendar your team already uses. Contacts come from your CRM. After the call: native automations, or the REST API and MCP, if you build it yourself. Real slots land in the native scheduling engine, Cal.com, Calendly or eTermin. The agent creates the booking itself, with a Google Meet or Microsoft Teams link generated for the invite. Pick a vertical. The same agent answers inbound calls, runs outbound campaigns, and picks up the thread on WhatsApp and email. In 45 languages. businesses across industries are transforming their customer communication with Famulor AI. 2000+ Happy Customers 99% Satisfaction Rate 24/7 AI Availability 15M+ Calls Handled What teams check before they go live: how the agent answers, what it connects to, and where the data sits. You design the conversation in the visual flow builder, no code, and point a phone number at it. The agent answers every inbound call, replies from your knowledge base, books appointments and collects the details you define. More on pricing, security and white-label in the full FAQ. Plus outbound SMS for follow-ups and reminders. 01 · Voice Point a phone number at your AI receptionist and every call gets picked up. Outbound campaigns dial in parallel inside your calling windows, detect an answering machine and drop a voicemail. Warm or cold transfer to a human when the call needs one. Marcus · Maple Dental Inbound · reception 02 · Messaging WhatsApp runs on Meta's Cloud API: free-form replies, approved templates, business profile and WhatsApp voice calls. Telegram, Slack, Facebook Messenger, Microsoft Teams, Google Chat and X are real provider integrations. Discord through its interactions API. Outbound SMS for follow-ups, reminders and notifications. Messaging Delivery update on WhatsApp Follow-up on WhatsApp. SMS reminder before the appointment. 03 · Email Email is a full AI channel here, not a notification. The agent keeps real threads, drafts and sends replies, analyzes the thread for sentiment and outcome, and steps aside the moment a human takes over. Inbox · thread Re: invoice 10482 — double charge Hi Mira, Thanks for flagging this. I checked Stripe — the second charge on 12 Mar was a retry after a soft decline, then both settled. I've issued a full refund for the duplicate €49 . It should land in 3–5 business days. Reply here if it doesn't show up. — Noah, billing · Famulor 04 · Web widget Embed one widget and visitors choose: talk to the AI voice agent or type instead. The same knowledge base as your phone line. An origin allowlist so it loads on the domains you list. Your website Origin allowlist Famulor Hotel widget · live 05 · CRM & automations Contacts pull in from nine CRMs: HubSpot, HighLevel, Salesforce, Pipedrive, Close, Zoho, Attio, Keap and Twenty. From there the native automation engine takes over: 93 triggers and actions across 22 connected services push outcomes, transcripts and bookings onward. Candidate Priya Chen Pulled in from HubSpot · screening call Call answered Step 1 Consent captured · recording started Build the agent once in the visual flow builder. Whichever channel a conversation starts on: the same instructions, the same knowledge, the same guardrails. 45 languages, switched mid-call A different voice per language, from a catalog of 10,000+. One knowledge base for all of it Documents plus a website crawl, re-synced automatically. Consent and do-not-call enforced Recording starts only after the caller agrees. PII redacted on write. Languages spoken Agents switch language mid-call and use a different voice per language. Over 10,000 voices, or clone your own with ElevenLabs or Cartesia. Google Calendar, Outlook, CalDAV and ICS feed busy times. The agent reads availability and syncs confirmed events. Coordinate containers, collections and service