{"entity": "CSAT", "url": "https://wpnews.pro/entity/CSAT", "count": 1, "articles": [{"slug": "anchoring-effects-in-self-reported-experience-ratings-a-proposed-ai-forward-for", "title": "Anchoring Effects in Self-Reported Experience Ratings: A Proposed AI-forward Calibration Instrument for CSAT", "url": "https://wpnews.pro/news/anchoring-effects-in-self-reported-experience-ratings-a-proposed-ai-forward-for", "published_at": "2026-06-07 13:46:57+00:00"}]}