{"type": "article", "title": "When an AI Agent Owns First Response, Who Owns the SLA", "publisher": "Web Pulse", "url": "https://wpnews.pro/news/when-an-ai-agent-owns-first-response-who-owns-the-sla", "original_source": "https://www.digitalapplied.com/blog/when-an-ai-agent-owns-first-response", "published": "2026-08-17T00:00:00+00:00", "accessed": "2026-08-19", "id": "when-an-ai-agent-owns-first-response-who-owns-the-sla"}