{"type": "article", "title": "Uber lays off 10% of customer service workers and calls others back to working in the office, citing AI", "publisher": "Web Pulse", "url": "https://wpnews.pro/news/uber-lays-off-10-of-customer-service-workers-and-calls-others-back-to-working-in", "original_source": "https://www.businessinsider.com/uber-layoffs-ai-prompts-cuts-to-customer-service-jobs-2026-7", "published": "2026-07-23T14:36:08+00:00", "accessed": "2026-07-23", "id": "uber-lays-off-10-of-customer-service-workers-and-calls-others-back-to-working-in"}