{"type": "article", "title": "Trillions of dollars spent just to work on customer services?", "publisher": "Web Pulse", "url": "https://wpnews.pro/news/trillions-of-dollars-spent-just-to-work-on-customer-services", "original_source": "https://news.ycombinator.com/item?id=48596176", "published": "2026-06-19T08:21:09+00:00", "accessed": "2026-06-19", "id": "trillions-of-dollars-spent-just-to-work-on-customer-services"}