{"type": "article", "title": "Ticket triage with an LLM: tone moves the priority", "publisher": "Web Pulse", "url": "https://wpnews.pro/news/ticket-triage-with-an-llm-tone-moves-the-priority", "original_source": "https://dev.to/georgi_kalchev_85d01f7368/ticket-triage-with-an-llm-tone-moves-the-priority-53b3", "published": "2026-10-08T03:06:05+00:00", "accessed": "2026-10-08", "id": "ticket-triage-with-an-llm-tone-moves-the-priority"}