{"type": "article", "title": "This Global Survey Reveals a Brutal Truth About AI in Customer Service. Here’s What Every Leader Needs to Hear.", "publisher": "Web Pulse", "url": "https://wpnews.pro/news/this-global-survey-reveals-a-brutal-truth-about-ai-in-customer-service-heres-to", "original_source": "https://finance.yahoo.com/sectors/technology/articles/global-survey-reveals-brutal-truth-180000515.html", "published": "2026-05-26T18:00:00+00:00", "accessed": "2026-08-08", "id": "this-global-survey-reveals-a-brutal-truth-about-ai-in-customer-service-heres-to"}