{"type": "article", "title": "The Most Useful Support Agent Is the One That Cannot Send", "publisher": "Web Pulse", "url": "https://wpnews.pro/news/the-most-useful-support-agent-is-the-one-that-cannot-send", "original_source": "https://dev.to/susiewang/the-most-useful-support-agent-is-the-one-that-cannot-send-4bdn", "published": "2026-07-26T01:44:27+00:00", "accessed": "2026-07-26", "id": "the-most-useful-support-agent-is-the-one-that-cannot-send"}