{"type": "article", "title": "The future of insurance is contextual, conversational and customer-first – thanks to AI", "publisher": "Web Pulse", "url": "https://wpnews.pro/news/the-future-of-insurance-is-contextual-conversational-and-customer-first-thanks", "original_source": "https://www.cio.com/article/4186404/the-future-of-insurance-is-contextual-conversational-and-customer-first-thanks-to-ai.html", "published": "2026-06-18T09:00:00+00:00", "accessed": "2026-06-18", "id": "the-future-of-insurance-is-contextual-conversational-and-customer-first-thanks"}