{"type": "article", "title": "Survey: ITSM Teams Seeing Significant ROI in AI", "publisher": "Web Pulse", "url": "https://wpnews.pro/news/survey-itsm-teams-seeing-significant-roi-in-ai", "original_source": "https://techstrong.it/features/survey-itsm-teams-seeing-significant-roi-in-ai/", "published": "2026-08-18T11:50:31+00:00", "accessed": "2026-08-18", "id": "survey-itsm-teams-seeing-significant-roi-in-ai"}