{"type": "article", "title": "Serval launches Catalyst to build enterprise workflows from ticket histories", "publisher": "Web Pulse", "url": "https://wpnews.pro/news/serval-launches-catalyst-to-build-enterprise-workflows-from-ticket-histories", "original_source": "https://runtimewire.com/article/serval-catalyst-ai-agent-enterprise-automation-servicenow", "published": "2026-08-20T13:31:06+00:00", "accessed": "2026-08-20", "id": "serval-launches-catalyst-to-build-enterprise-workflows-from-ticket-histories"}