{"type": "article", "title": "Separating an agent's session transcript from long-term customer facts", "publisher": "Web Pulse", "url": "https://wpnews.pro/news/separating-an-agent-s-session-transcript-from-long-term-customer-facts", "original_source": "https://www.twilio.com/en-us/blog/developers/building-agent-twilio-conversations-eve", "published": "2026-10-08T10:12:49+00:00", "accessed": "2026-10-08", "id": "separating-an-agent-s-session-transcript-from-long-term-customer-facts"}