{"type": "article", "title": "Our AI Agent Told a Customer It Processed a Refund. It Didn't.", "publisher": "Web Pulse", "url": "https://wpnews.pro/news/our-ai-agent-told-a-customer-it-processed-a-refund-it-didn-t", "original_source": "https://dev.to/rockyrockers/our-ai-agent-told-a-customer-it-processed-a-refund-it-didnt-25a3", "published": "2026-07-25T20:45:18+00:00", "accessed": "2026-07-25", "id": "our-ai-agent-told-a-customer-it-processed-a-refund-it-didn-t"}