{"type": "article", "title": "Modernizing and scaling support operations with generative AI on AWS", "publisher": "Web Pulse", "url": "https://wpnews.pro/news/modernizing-and-scaling-support-operations-with-generative-ai-on-aws", "original_source": "https://aws.amazon.com/blogs/machine-learning/modernizing-and-scaling-support-operations-with-generative-ai-on-aws/", "published": "2026-09-02T18:26:35+00:00", "accessed": "2026-09-02", "id": "modernizing-and-scaling-support-operations-with-generative-ai-on-aws"}