{"type": "article", "title": "It’s past time to end AI-based automated customer responses", "publisher": "Web Pulse", "url": "https://wpnews.pro/news/its-past-time-to-end-ai-based-automated-customer-responses", "original_source": "https://www.computerworld.com/article/4197481/its-past-time-to-end-ai-based-automated-customer-responses.html", "published": "2026-07-17T11:00:00+00:00", "accessed": "2026-07-17", "id": "its-past-time-to-end-ai-based-automated-customer-responses"}