{"type": "article", "title": "I built a production AI agent for our NOC ticket queue in one shift", "publisher": "Web Pulse", "url": "https://wpnews.pro/news/i-built-a-production-ai-agent-for-our-noc-ticket-queue-in-one-shift", "original_source": "https://dev.to/inferhaven/i-built-a-production-ai-agent-for-our-noc-ticket-queue-in-one-shift-3fka", "published": "2026-07-17T14:00:00+00:00", "accessed": "2026-07-17", "id": "i-built-a-production-ai-agent-for-our-noc-ticket-queue-in-one-shift"}