{"type": "article", "title": "Guarding a support agent's tool calls: provenance, a customer's yes, written gates and a backend that teaches", "publisher": "Web Pulse", "url": "https://wpnews.pro/news/guarding-a-support-agent-s-tool-calls-provenance-a-customer-s-yes-written-gates", "original_source": "https://ainexusdaily.vercel.app/article/2026-10-12-guarding-a-support-agents-tool-calls-provenance-a-customers-yes-written-gates-an", "published": "2026-10-12T14:00:00+00:00", "accessed": "2026-10-12", "id": "guarding-a-support-agent-s-tool-calls-provenance-a-customer-s-yes-written-gates"}