{"type": "article", "title": "Genesys Is Moving Beyond The Contact Center To Orchestrate Agentic AI", "publisher": "Web Pulse", "url": "https://wpnews.pro/news/genesys-is-moving-beyond-the-contact-center-to-orchestrate-agentic-ai", "original_source": "https://www.machinebrief.com/news/genesys-is-moving-beyond-the-contact-center-to-orchestrate-a-ssi6", "published": "2026-09-02T15:08:50+00:00", "accessed": "2026-09-02", "id": "genesys-is-moving-beyond-the-contact-center-to-orchestrate-agentic-ai"}