{"type": "article", "title": "From AI support copilot to agentic customer service", "publisher": "Web Pulse", "url": "https://wpnews.pro/news/from-ai-support-copilot-to-agentic-customer-service", "original_source": "https://dev.to/eelcolos/from-ai-support-copilot-to-agentic-customer-service-4eb4", "published": "2026-07-31T14:12:27+00:00", "accessed": "2026-07-31", "id": "from-ai-support-copilot-to-agentic-customer-service"}