{"type": "article", "title": "Five9 builds Humantic contact centers instead of full automation", "publisher": "Web Pulse", "url": "https://wpnews.pro/news/five9-builds-humantic-contact-centers-instead-of-full-automation", "original_source": "https://siliconangle.com/2026/09/11/humantic-five9-contactcentersummit/", "published": "2026-09-11T19:14:09+00:00", "accessed": "2026-09-11", "id": "five9-builds-humantic-contact-centers-instead-of-full-automation"}