{"type": "article", "title": "Connect customers to Microsoft Teams experts from an AI-led Amazon Connect experience", "publisher": "Web Pulse", "url": "https://wpnews.pro/news/connect-customers-to-microsoft-teams-experts-from-an-ai-led-amazon-connect", "original_source": "https://pub.towardsai.net/connect-customers-to-microsoft-teams-experts-from-an-ai-led-amazon-connect-experience-536417c50830?source=rss----98111c9905da---4", "published": "2026-07-14T02:46:41+00:00", "accessed": "2026-07-14", "id": "connect-customers-to-microsoft-teams-experts-from-an-ai-led-amazon-connect"}