{"type": "article", "title": "Building a support agent that refuses to make things up", "publisher": "Web Pulse", "url": "https://wpnews.pro/news/building-a-support-agent-that-refuses-to-make-things-up", "original_source": "https://dev.to/bynevolabs/building-a-support-agent-that-refuses-to-make-things-up-4g4l", "published": "2026-08-10T15:03:59+00:00", "accessed": "2026-08-10", "id": "building-a-support-agent-that-refuses-to-make-things-up"}