{"type": "article", "title": "Build a rag for customer support knowledge base that answers tickets automatically", "publisher": "Web Pulse", "url": "https://wpnews.pro/news/build-a-rag-for-customer-support-knowledge-base-that-answers-tickets", "original_source": "https://dev.to/samchenreviews/build-a-rag-for-customer-support-knowledge-base-that-answers-tickets-automatically-311o", "published": "2026-09-02T16:31:27+00:00", "accessed": "2026-09-02", "id": "build-a-rag-for-customer-support-knowledge-base-that-answers-tickets"}