{"type": "article", "title": "AI customer service agents generate false allergy information, creating safety incidents in hospitality", "publisher": "Web Pulse", "url": "https://wpnews.pro/news/ai-customer-service-agents-generate-false-allergy-information-creating-safety-in", "original_source": "https://www.getreadyforagents.com/news/ai-customer-service-hallucination-safety-hospitality/", "published": "2026-10-04T19:05:22+00:00", "accessed": "2026-10-04", "id": "ai-customer-service-agents-generate-false-allergy-information-creating-safety-in"}