{"type": "article", "title": "AI adoption outruns readiness as contact centers chase end-to-end resolution", "publisher": "Web Pulse", "url": "https://wpnews.pro/news/ai-adoption-outruns-readiness-as-contact-centers-chase-end-to-end-resolution", "original_source": "https://siliconangle.com/2026/09/14/customer-service-ai-adoption-outpaces-orchestration-contactcentersummit/", "published": "2026-09-14T21:28:52+00:00", "accessed": "2026-09-15", "id": "ai-adoption-outruns-readiness-as-contact-centers-chase-end-to-end-resolution"}